Eagle Bank - ID Theft Protection

Fraud Prevention and Protection

Unfortunately, fraud and ID Theft can happen to anyone, anywhere, anytime. Don't be a victim. Take the time ahead of time to prevent fraud. If you wait and it's too late, it could take years to work it out.

That's why all Eagle Bank debit cards come standard with 24/7 fraud monitoring service. Here's what you need to know:

Alerts are sent by SMS, email and/or telephone.
Short code: 96923; Tel: 800.237.8990.
Since the caller ID may show as unknown, it's best to add this info to your contacts.
RESPOND IMMEDIATELY. Failure to do so could result in your debit card being blocked.
You will be provided with a short code and/or telephone number to respond.

In order for this service to be even more effective, we highly recommend that you contact us in advance of travel. Doing so could prevent false positives.

Here are a few more tips to protect yourself:

Know who you’re dealing with. In any transaction you conduct, make sure the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.
Guard your personal information. Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.
Be cautious about unsolicited emails. They are often fraudulent. If you are familiar with the company or charity that sent you the email and you don’t want to receive further messages, send a reply asking to be removed from the email list. However, responding to unknown senders may simply verify that yours is a working email address and result in even more unwanted messages from strangers. The best approach may simply be to delete the email.
Resist pressure. Legitimate companies and charities will be happy to give you time to make a decision. It’s probably a scam if they demand that you act immediately or won’t take “No” for an answer. Some scammers may also demand you pay off a loan immediately or damaging consequences may occur, always take time to look into who is requesting the money before you pay up.
Don’t believe promises of easy money. If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, are too good to be true.
Check your credit reports regularly. If you find accounts that don’t belong to you or other incorrect information, follow the instructions for disputing those items.